Terms & Conditions

These Terms & Conditions govern bookings made through Kessly Transfers and Kessly Activities. By making a booking, customers agree to these terms and the applicable service-specific conditions.

• All bookings are subject to availability.
• A booking is confirmed once the required payment or approval process has been completed and confirmation has been issued.
• Customers must provide accurate personal, passenger, flight, pickup and destination information.
• Customers are responsible for reviewing their booking confirmation.

• Prices are displayed in the currency stated during booking.
• Any applicable additional charges must be communicated before payment.
• Customers must use the available approved payment methods.
• A booking is not considered paid until payment confirmation has been received.

• Customers must be ready at the confirmed pickup location and time.
• Passenger numbers and luggage must remain within the selected vehicle's capacity.
• Additional stops, waiting time or changes may incur additional charges.
• Customers must behave respectfully towards drivers and vehicles.
• Kessly may refuse transportation where passenger conduct creates a safety risk.

• Customers must follow safety instructions provided by guides and activity operators.
• Participants must disclose relevant information that may affect their ability to participate safely.
• Activities may be changed, postponed or cancelled where weather, sea conditions or safety concerns require it.
• Children must be accompanied and supervised by a responsible adult where required.

All cancellations and refunds are governed by the published Refund & Cancellation Policy and any special conditions disclosed before payment.

Changes are subject to availability and may result in additional charges. Kessly will communicate material changes to affected customers.

Customers agree to:

• Provide correct booking information.
• Arrive on time.
• Follow safety and operational instructions.
• Respect staff, drivers, guides, suppliers and other passengers.
• Avoid conduct that could damage property or endanger others.

Kessly will make reasonable efforts to deliver confirmed services. Circumstances outside reasonable operational control may require alternative arrangements, rescheduling or cancellation.

Nothing in these terms excludes liability that cannot legally be excluded. Kessly is not responsible for losses arising from inaccurate customer information, failure to follow safety instructions or circumstances outside its reasonable control, to the extent permitted by applicable law.

Customer information will be handled in accordance with the Kessly Privacy Policy.

Kessly may update these terms when necessary. The version applicable to a booking should be the version presented to the customer when the booking is made.

Website: https://www.kesslytransfers.com

Customers may use the official contact details published on the website for booking-related questions.