Privacy policy

We only collect what you enter in our forms:

• Transfer bookings: your name, email, phone number, pickup and drop-off location or hotel, travel date and time, number of passengers and bags, child seats, return trip details, flight number and airline, and any requests or notes you add.
• Quote requests: your name, email, phone or WhatsApp number, trip details, vehicle preference, flight number and message.
• Activity and tour requests: your name, email, phone, preferred date, number of guests, pickup details and message.
• Sign-in and My Bookings: your email address, used to send you a login code or to find your booking together with its reference.
• Reviews: the name, country, transfer, rating and comment you submit.
• Driver applications: name, WhatsApp number, vehicle details, driving licence and ID details, and the photos you upload.
• Ask Kessly AI chat: the questions you type into the website assistant.

• To price, arrange and confirm your transfer, activity or quote, and assign a driver.
• To send you booking emails and to contact you about your trip.
• To check your flight against the public Zanzibar airport arrivals and departures boards.
• To answer your questions in the Ask Kessly AI chat, which is processed by an AI service.
• To review driver applications.
• To show approved customer reviews on the website.

Your browser also keeps a few details for the current visit only, such as the name, phone and email you typed into the booking form, so they are not lost if you go back a step.

Online card and mobile money payments are processed by PesaPal on its own secure payment page. You enter your payment details with PesaPal, not on the Kessly Transfers website. We receive the payment status from PesaPal to confirm your booking.

For questions about your information, contact Kessly Transfers:

• Email: info@kesslytravelznz.com
• WhatsApp: +255 620 638 669